The Association of Research Libraries recently named CSU’s
interlibrary loan program as the nation’s most efficient
interlibrary borrowing operation.
The interlibrary loan system at CSU’s Morgan Library allows
students to access items not available at CSU, according to Julie
Wessling, assistant dean of libraries.
“This is an important recognition to CSU,” Wessling wrote in an
e-mail interview. “Although we are one of the smallest libraries in
the ARL, this designation highlights a unique strength of our
library and offers collaboration opportunities for us with the
largest research libraries in North America, and beyond.”
Heather Smith, a graduate student in counseling psychology,
agreed with the ARL’s rating.
“I think the CSU library interlibrary loan department definitely
deserves the honor of being the nation’s highest ranking
interlibrary program,” Smith wrote in an e-mail interview. “They
are truly exceptional, both as an organization and as
Freshman Cassie Bohlmann, an employee of the interlibrary loan
office, thinks the recognition reflects the usefulness of the
“I think it is a really good resource for students because they
can go more in-depth in their research,” said Bohlmann, a political
science major. “Students can do more than they could on their
Part of the reason Morgan Library received this honor is because
of a program called Rapid that e-mails journal articles to students
“Rapid is a unique system, designed and developed at CSU,”
Wessling wrote. “It offers desktop delivery of articles to users,
is less expensive than traditional interlibrary loan and faster
than traditional interlibrary loan.”
This document delivery service is beneficial to many students,
“(Interlibrary loan has) e-mailed me dozens of articles over the
last couple years, saving me tons of time and making the process of
writing my dissertation much less painful,” Smith wrote. “Their
turnaround time is amazingly fast, and on the extremely rare
occasion when I had a problem with an article, their staff was
professional, helpful and quick to resolve the problem.”
RAPID has been a valuable tool for the interlibrary loan system
because of the increase in users after the 1997 flood.
“Following the 1997 flood when the library suffered extensive
damage to its journal collection, the number of journal requests
made through interlibrary loan has increased substantially,”
Wessling wrote. “Prior to the flood, the library averaged 20,000
interlibrary loan borrowing requests per year. Now we exceed 70,000
requests per year.”
The program’s top ranking has been received with open arms by
the library’s staff.
“We are thrilled to have our interlibrary loan operation receive
this recognition,” Wessling wrote.