Off-Campus Student Services/Resources for Adult Learners
provides off-campus and nontraditional students with resources on
everything from roommates to security deposits while also assisting
students in making connections on campus.
According to the Off-Campus Student Services office,
approximately 75 percent of CSU students live off campus.
Off-Campus Student Services helps students with the challenges of
off-campus life, including the rental process, commuting and
“The main service that we provide to off-campus students is our
online rental listing service,” said Jeannie Ortega, director of
the office. The OCSS Web site gives off-campus students the
opportunity to look up available rentals in the area, as well as
post their own listings.
The office also provides pamphlets on lease language, apartment
repairs, dealing with roommates, landlords and security
“For those that are new to the rental process, we have a lot of
information that walks them through the stages of renting,” Ortega
said. The office also helps off-campus students by making referrals
to other organizations on campus such as Student Legal Services.
Information on city ordinances, bus schedules and maps are
available at Off-Campus Student Services as well.
Another component of Off-Campus Student Services is Resources
for Adult Learners, which offers services to nontraditional
students, defined as those 23 years old or older.
The nontraditional student population represented 17 percent of
the undergraduate population in 2003, “but we as an office broaden
the definition (of a nontraditional student) even more,” Ortega
Resources for Adult Learners also assists students who have just
come out of the military, are single parents, are married or have
“We do more programming on a smaller scale for the
nontraditional student population because it is easier to build a
sense of connection and community this way,” Ortega said.
Resources for Adult Learners provides smaller programs such as
Java Jumpstart, a weekly informal social event for nontraditional
students to build relationships and network. Other services offered
include presentations by guest speakers from the Center for
Advising and Student Achievement and the Career Center.
“We also connect nontraditional students with liaison
representatives from across campus so that they have a person to
contact that they know will be understanding of the adult learner
experience,” Ortega said. Resources for Adult Learners collaborates
with the Non-Traditional Student Club and Sponsor Pinnacle, the
nontraditional student honor society.
Resources for Adult Learners tries to combat some of the stress
of being a nontraditional student, not only with its programs, but
also by making the office feel like a home away from home, said Jan
Rastall, coordinator of Resources for Adult Learners.
“(Being a nontraditional student) takes a commitment on the part
of an older student … and your dedication to your studies must be
strong,” said Patricia Potter, 48, a senior business and accounting
Off-Campus Student Services and Resources for Adult Learners
provides CSU students with resources and services that assist in
making the college experience more manageable.
“If students can identify with a place or a group (like
Off-Campus Student Services and Resources for Adult Learners), it
can help make this large campus seem less overwhelming,” Ortega
Monday, Tuesday, Thursday
7:30 a.m. to 6:00 p.m.
7:30 a.m. to 10:00 p.m.
7:30 a.m. to 6:00 p.m.
Noon to 4:00 p.m.
4:00 to 8:00 p.m.
If you are a non-traditional student interested in Resources for
Adult Learners, try Java Jumpstart. Start your week with a Java
jump of coffee and conversation with other non-traditional students
from 8:30 to 10:30 a.m. Monday mornings in the OCSS/RAL lounge,
lower level of the Lory Student Center.
Jeannie Ortega, Director of Off-Campus Student Services and
Resources for Adult Learners
Jan Rastall, Resources for Adult Learners
Patricia Potter, senior business/accounting major